Herst – Contact Us

Our team is available to assist with product questions, order information, delivery updates, and general support. We aim to keep every conversation clear, practical, and easy to follow.

Customer Support

For questions about an order, product details, or general store information, please contact us using the information below:

• Email: frette-beverlyhills@frette.com
• Phone: (310) 273-8540

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM (PST)
Saturday – Sunday: Closed

We typically respond to email inquiries within one business day.

Support Services Include:

• Order tracking and updates
• Shipping and delivery questions
• Returns and refund requests
• Product details and usage guidance
• Payment inquiries
• General store support

If your request is related to an order, please include your order number and the email used at checkout to help us assist you more efficiently.

Company Information

Herst
Operated by: Frette
9521 Brighton Way
Beverly Hills, CA 90210
United States

Notes for Customers

You may find answers to common questions on our policies page, which covers returns, shipping, and terms of service.

Our team reviews and responds to all inquiries personally—automated messages are not used. We aim to provide practical, accurate, and professional guidance.

Thank you for contacting Herst. We appreciate the opportunity to assist you.