Terms of Service – Hesrt™

Welcome to Hesrt™. These Terms of Service explain the basic rules that apply when you visit our website, browse our products, place an order, or use any service provided through our store.

By using this website, you agree to follow these Terms. If you do not agree with any part of these Terms, please discontinue use of the website.

1. Store Information

This website is operated under the brand Hesrt™.

Company Name: Frette
Business Address:
9521 Brighton Way
Beverly Hills, CA 90210
United States

In these Terms, the words “we,” “our,” and “us” refer to Hesrt™ and its operating company.

2. Use of This Website

You may use this website only for lawful and personal shopping purposes. By accessing the website, you agree that you will not misuse the site, interfere with its operation, or attempt to access areas or systems that are not intended for public use.

You also agree not to use this website in a way that may damage, disable, overload, or impair the normal operation of the store.

3. Customer Information

When placing an order or contacting us, you agree to provide accurate, current, and complete information.

Incorrect or incomplete information may affect order processing, delivery, customer support, or refund review. Customers are responsible for reviewing their order details before completing checkout.

4. Product Details

We make reasonable efforts to present product information clearly, including descriptions, images, specifications, and available options.

However, slight differences may occur due to screen settings, lighting, photography, product updates, or manufacturing variations. Product colors, textures, packaging, and details may not appear exactly the same on every device.

If you have questions about a product before purchasing, please contact our support team.

5. Orders

After an order is placed, you may receive an order confirmation by email. This confirmation means we have received your order request, but it does not guarantee final acceptance if an issue is found during review or processing.

We may refuse, limit, or cancel an order when necessary, including situations involving unavailable items, incorrect pricing, suspected unauthorized activity, payment issues, or incomplete customer information.

If an order is canceled after payment has been made, any eligible refund will be handled through the original payment method.

6. Pricing and Availability

Product prices, discounts, availability, and promotional offers may change without prior notice.

We work to keep pricing and product information accurate. If an error is discovered, we may correct the information, update the order, or cancel the affected order when appropriate.

All prices are listed in U.S. dollars unless otherwise stated on the website.

7. Payment

Payments are processed through secure third-party payment providers. We do not directly store full credit card numbers on our website.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

8. Shipping

Shipping times, processing times, delivery estimates, address requirements, and related shipping matters are explained in our Shipping Policy.

By placing an order, you agree to review and follow the terms listed in that policy.

9. Returns and Refunds

Return requests, refund reviews, damaged items, incorrect items, cancellation requests, and related matters are handled according to our Return & Refund Policy.

Please review that policy before submitting a return or refund request.

10. Website Content

All content on this website, including text, images, page layouts, product photos, graphics, logos, icons, and other materials, belongs to Hesrt™, its operating company, or authorized content providers.

You may not copy, reproduce, distribute, modify, sell, or use website content for commercial purposes without written permission.

11. User Conduct

When using this website, you agree not to:

• Use the website for unlawful purposes
• Submit false, misleading, or unauthorized information
• Attempt to interfere with website security or functionality
• Upload or transmit harmful code, spam, or disruptive material
• Copy or misuse website content without permission
• Use the website in a way that affects other customers’ ability to access or use it

12. Third-Party Tools and Links

Our website may include tools, links, payment services, shipping services, or other features provided by third parties.

These third-party services may have their own terms and privacy practices. We are not responsible for the content, policies, availability, or operation of third-party websites or services.

13. Privacy

Your use of this website is also subject to our Privacy Policy. The Privacy Policy explains how certain information may be collected, used, shared, and protected when you interact with our website.

14. Service Availability

We aim to keep the website available and functioning properly. However, access may occasionally be interrupted due to maintenance, updates, technical issues, carrier services, third-party systems, or circumstances outside our control.

We are not responsible for temporary website interruptions or delays caused by factors beyond our reasonable control.

15. Limitation of Responsibility

To the extent permitted by applicable law, Hesrt™ and its operating company are not responsible for indirect, incidental, special, or consequential losses arising from your use of the website, products, services, or inability to access the website.

Where liability cannot be excluded, our responsibility will be limited to the amount paid for the specific order related to the claim.

16. Updates to These Terms

We may revise these Terms from time to time. Updated Terms will be posted on this page.

Continued use of the website after updates are posted means you accept the revised Terms.

17. Governing Terms

These Terms are intended to be interpreted in accordance with applicable laws and standard commercial practices within the United States.

If any part of these Terms is found to be invalid or unenforceable, the remaining sections will continue to apply.

18. Contact Information

If you have questions about these Terms of Service, please contact us using the information below:

Brand: Hesrt™
Company Name: Frette
Email: frette-beverlyhills@frette.com
Phone: (310) 273-8540

Business Address:
9521 Brighton Way
Beverly Hills, CA 90210
United States

Business Hours:
Monday – Friday
9:00 AM – 6:00 PM