Privacy Policy – Hesrt™

Last updated: June 2026

At Hesrt™, we respect the privacy of our customers and visitors. This Privacy Policy explains how information may be collected, used, shared, and protected when you visit our website, contact us, or place an order.

1. Information We May Collect

We may collect information that you provide directly when using our website or communicating with our team.

Information Provided by Customers

This may include:

• Name
• Email address
• Phone number
• Shipping address
• Billing address
• Order details
• Information included in customer service messages

Payment information is handled through secure third-party payment providers. We do not directly store full credit card numbers on our website.

Information Collected Automatically

When you browse our website, certain technical information may be collected automatically, such as:

• Device type
• Browser type
• IP address
• Pages viewed
• Time spent on the website
• Referring pages or websites

This information helps us understand how visitors use our website and how we may improve the shopping experience.

2. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support basic website functions, remember certain preferences, review website performance, and understand visitor activity.

You may manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

3. How We Use Information

Information collected through our website may be used for the following purposes:

• Processing and managing orders
• Arranging shipping and delivery
• Providing customer support
• Responding to questions or requests
• Improving website content and functionality
• Reviewing website performance
• Sending order-related communications
• Supporting fraud prevention and account security

We use customer information only as needed to operate the store, provide service, and maintain a reliable shopping experience.

4. Sharing Information

We may share limited information with service providers that help us operate our business. These may include payment processors, shipping carriers, website hosting providers, analytics providers, and customer support tools.

These service providers are only given information needed to perform their services.

We do not sell customer personal information in the traditional sense.

5. Advertising and Analytics

We may work with advertising or analytics partners to understand website performance and improve marketing activity. These partners may use cookies or similar technologies to collect limited browsing or interaction information.

This information helps us review campaign performance, understand customer interest, and improve website content.

6. Data Protection

We use reasonable administrative, technical, and organizational measures to help protect personal information from unauthorized access, loss, misuse, or alteration.

Although we work to protect customer information, no online transmission or storage system can be guaranteed to be completely secure.

7. Data Retention

We keep personal information only for as long as needed for order handling, customer support, business records, legal obligations, or other reasonable operational purposes.

When information is no longer required, it may be deleted, anonymized, or securely retained according to applicable requirements.

8. Customer Choices and Rights

Depending on your location, you may have the right to request access to personal information, ask for corrections, request deletion, or limit certain uses of your information.

To make a privacy-related request, please contact us using the contact details listed below.

9. Email Communications

If you receive promotional emails from us, you may unsubscribe using the instructions provided in the email. Order-related messages may still be sent when necessary to complete or support a purchase.

10. Third-Party Websites

Our website may include links to other websites. We are not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policies of any external websites you visit.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Continued use of our website after updates means you acknowledge the revised policy.

12. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Brand: Hesrt™
Company Name: Frette
Email: frette-beverlyhills@frette.com
Phone: (310) 273-8540

Business Address:
9521 Brighton Way
Beverly Hills, CA 90210
United States